Huqqa

 with an aim to offer a dynamic dining experience within design-driven surroundings, delivering a unique experience with style and charisma. As HUQQA expanded it has opened new venues around the world, spanning Dubai, Oman, Qatar, Saudi Arabia and soon to open locations across Europe. With each new location HUQQA evolves, reinventing itself as a means for escape, targeted at an intellectually trendy, urban elite. With innovation at its core, HUQQA firmly has the inside track, as a brand that is constantly recreating itself - defining today, whilst shaping the path for what’s next.
This policy aims to explain the principles for the processing of personal data that should be known by natural persons, whose personal data we process, such as the suppliers, visitors, and users of websites (https://huqqa.com, https://themarketbosphorus.com, https://qurabiye.com) of HUQQA GIDA ISLETMELERI SAN. ve TIC. A.S. (hereinafter referred to as “HUQQA”).
Within the scope of this policy, the following terms have the following meanings:
Recording medium: refers to all kinds of medium where personal data processed fully or partially through automatic means or provided that the process is a part of any data registry system through non-automatic mean are kept, 

Data Processor: refers to the natural person or legal entity who processes the personal data on behalf of the data controller, with the authorization given by the data controller,
Data Controller: refers to the natural person or legal entity who/that determines the purpose and means of processing the personal data and is responsible for establishing and managing the data registry system.
Law No. 5651: refers to the Law on Regulation of Publications on the Internet and Suppression of Crimes Committed through Such Publication,
The users accept that they share this data with the Site with their free will entirely and that this data is only requested to evaluate the requests and suggestions they send.
Furthermore, the traffic information of the users visiting the Website is processed per Law No. 5651.
To render this service and to comply with Law No. 5651 and the relevant Secondary legislation, it processes the mobile phone number and traffic information of the visitors who visit the premise of HUQQA physically and want to use the WIFI.
The personal data belonging to users, who call HUQQA, are collected and retained by it.
Your personal data that you have shared by calling HUQQA are collected and retained by our company to put your requests, suggestions, and complaints into the process, inform you about the result of the transaction and develop the services and products offered in this context.
HUQQA processes the personal data of the natural person suppliers, supplier employees and/or supplier officer and the natural persons, legal entity employees, and/or officers to whom product, service, or good is supplied by HUQQA, to follow up and execute the product, service or good procurement processes.
HUQQA processes the following personal data within the scope of procurement processes:
To fulfill the obligations arising from the legislation such as the Occupational Health and Safety Law, SSI, Labor Law, Turkish Code of Commerce, Tax Procedural Law,
To follow up and execute the contract processes related to the procurement of goods, products, or services,
Supplier and/or purchaser officer, supplier and/or purchaser employee, or natural person supplier and/or purchaser itself,
HUQQA records images with cameras inside and outside the building to ensure the safety of its employees and visitors. The visitors are notified about the recording with the camera inside the building.
HUQQA processes the following personal data of special nature belonging to natural persons visiting restaurants;
HUQQA processes the personal data of people who visit the headquarters of HUQQA for the following purposes:
To share the interior and exterior sketch of the building and necessary safety information with the visitor card.
HUQQA processes the personal data of the people visiting the restaurants for the following purposes;
Official identity documents of the visitor (such as T.R. ID, driving license, passport, lawyer identity card)
Both the identity information of the visitors and the CCTV records are retained in systems only accessible by authorized persons. Upon request, these personal data can be shared with public institutions and organizations that are legally authorized to request such data.
These personal data are obtained from the Project Associates and/or project participants and/or training participants themselves on a project and training basis.
All personal information that you have shared with us will be kept confidential in the database at HUQQA per the Art. 12 of Law No. 6698 on Protection of Personal Data and will not be shared with the third parties for commercial purposes.
HUQQA takes the following measures as a minimum to provide the security of the personal data it processes, to prevent unlawful access to them, and to prevent illegal data processing:
It takes hash, encryption, transaction log, access management, and physical security measures to ensure that information systems storing personal data are protected against unauthorized access and illegal data processing.
The website and all systems storing personal data are protected by a network firewall.
HUQQA stores personal data concerning online and physical visitors per the legislation and shares them with relevant public institutions and organizations upon request. The personal data concerning suppliers and/or purchasers can be shared with companies and affiliates within the body of HUQQA as well as the relevant public institutions regarding the goods, products, or services supplied. The personal data concerning participants and/or project associates of social responsibility projects organized by HUQQA can be shared in written, visual and social media with the explicit consent of the concerned person.
The rights that you have concerning your personal data you have shared within the scope of the purposes specified in this Personal Data Protection Policy and the modes of processing of the personal data per Art. 11 of Law No. 6698 are as follows:
c) to learn the purpose of his/her data processing and whether this data is used for intended purposes, 

ç) to know the third parties to whom his/her personal data is transferred at home or abroad, 

e) to request the erasure or destruction of his/her personal data if the conditions requiring processing are no longer available although they have been processed per Law No. 6698 and other relevant provisions, 

f) to request notification of the operations carried out in compliance with subparagraphs (d) and (e) to third parties to whom his/her personal data has been transferred, 

g) to object to the processing, exclusively by automatic means, of his/her personal data, which leads to an unfavorable consequence for the data subject, 

ğ) to request compensation for the damage arising from the unlawful processing of his/her personal data. To exercise these rights, you can contact us using the ‘’Application Form’’ on our website through the methods specified in this form at any time.
The relevant groups of the persons, whose personal data we process, accept and declare to be aware that accuracy and up-to-dateness of personal data they share through Website and/or they submit personally due to a contractual relationship are important to exercise the rights on their personal data under the KVKK and other relevant legislation and that they assume the entire responsibility of giving wrong information.
The period for retaining the personal data of online visitors is 2 years per Law No. 5651. The period for retaining the CCTV records of physical visitors is 90 days. The personal data concerning identity information are retained within the framework of the periods stipulated in the relevant legislation. The personal data concerning suppliers and/or purchasers are retained for 10 years per the legislation following the termination of the legal relationship.
Your personal data processed for the purposes specified in this Personal Data Protection Policy will be anonymized and continued to be used by us when the purposes requiring processing are no longer available under Art. 7/f.1 of Law No. 6698, and the periods determined by the Law have expired per the Art. 17 of this Law and the Art. 138 of the Turkish Penal Code.
When the retention periods stipulated in the relevant legislation or required for processing have expired, HUQQA anonymizes the personal data it has processed by using one or several techniques specified in the Guide on the Erasure, Destruction or Anonymization of Personal Data published by the Personal Data Protection Board within 6-month period foreseen for the periodic destruction per its business processes and activities, and thus, continues to use these data in this way.
Natural Person Supplier and/or Supplier, Supplier and/or Supplier Officer, Supplier and/or Supplier Employee
Identity Data, Communication Data, Legal Transaction Data, Financial Data, Corporate Identity Data, Visual and Audio Data, Private Personal Data, Personnel Data
Identity Data, Communication Data, Audio-Visual Data, Financial Data, Education Data
HUQQA may make amendments or updates to this Policy in line with the legal legislation and Company Policy. The concerned persons are notified about the new Policy text reflecting all these amendments and updates on the website.
This agreement stipulates the rights and liabilities of the parties concerning the sale and delivery of the product that the BUYER has placed an order at the website of SELLER, www.huqqa.com (“Website”) electronically and of which characteristics and sales price are given below, per the Law No. 6502 on the Protection of Consumers and the provisions of the Regulation on Distance Sales Contracts.
The Name, Quantity, VAT Included Sales Price and Delivery Information of the Products are as follows.
4.1 The BUYER declares that the basic characteristics of the product subject to the contract specified on the Website, the sales price including all taxes, the payment method, and the delivery, and the costs of this will be borne by the BUYER unless otherwise stated, s/he has read and is aware of the preliminary information concerning the delivery time and the complete commercial title, full address and contact information of the SELLER and s/he has been informed about the conditions to exercise the right of withdrawal accurately and completely and s/he has given the necessary confirmation in the electronic environment.
The BUYER can submit his/her requests and complaints through the communication channels mentioned above. The SELLER’s customer services will respond to the complaints and requests as soon as possible.
By confirming this contract electronically, the BUYER confirms that s/he has been accurately and fully acquired information about the commercial title, address, contact information, MERSIS number and the basic features of the products ordered, the sales price of the products including all taxes, the payment and delivery information, the right of withdrawal and the procedures and conditions of exercising the right of withdrawal before concluding the distance sales contracts.
4.2 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by him/her within the period specified in the preliminary information on the Website depending on the distance of the BUYER’s residential area for each product, provided not to exceed 30 (thirty) days from the date of order.
4.3 If the product subject to the contract is to be delivered to any person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to whom/which delivery will be made does not accept the delivery.
4.4 The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to any problems that the courier company may face during the delivery of the product to the BUYER.
4.5 The SELLER is responsible for the delivery of the product subject to the contract firmly, completely, and per the specifications specified in the order.
4.6 In case of errors in the specifications such as product price, product description, product quality, etc. due to technical errors and errors of fact at the stage of putting the product on sale over the website, the SELLER has the right to cancel the order and return the collected amounts to the BUYER per the provisions of the relevant legislation.
4.7 If the SELLER fails to fulfill its contractual obligations in case the fulfillment of the product or service subject to the order becomes impossible, it shall notify the BUYER in writing or with a permanent data register, within three days as from learning of this situation, and return all the collected payments, including delivery costs, if any, within fourteen days at the latest from the date of the notice.
4.8 If the fulfillment of the order and/or service becomes impossible at the end of the campaign period, the SELLER reserves the right to supply different products at equal quality and price with the approval of the BUYER to fulfill its contractual performance obligation.
4.9 If the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER’s credit card, debit card, and/or other payment systems offered on the Website by unauthorized persons after the delivery of the product and this does not arise from the BUYER’s fault, the BUYER is obliged to return the relevant product to the SELLER within 3 (Three) days, provided that it has been delivered to him/her. In this case, the shipping costs shall be borne by the BUYER.
4.10 If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, etc., it is obliged to inform the BUYER. In this case, the BUYER has the right to cancel the order and terminate the contract. In the event of termination of the contract, the SELLER is obliged to return all the collected payments including delivery costs, if any, to the BUYER in cash and fully within 14 (Fourteen) days following the receipt of the termination notice.
4.11 In case it becomes impossible to fulfill the performance of the goods or services subject to the order per paragraph 4 of Article 16 of the Distance Contracts Regulation No. 29188 which entered into force on 27.02.2015, the seller or supplier is obliged to return all the collected payments, including all payments, within fourteen days at the latest from the date of notification.
4.12 When the BUYER exercises his/her right of withdrawal or the product subject to the order cannot be supplied for miscellaneous reasons or the arbitration commission judges to make a refund to the BUYER, the SELLER pays the product price to the Bank at once, if the shopping has been done with a credit card and in installments. The Bank makes the refund in the same number of installments depending on how many installments the BUYER has bought the product. In bank transfer/EFT or payment at the door options, the refund will be made in the form of bank transfer and EFT to the account specified by the Consumer (the account shall be in the name of the person at the billing address or the name of the user member) after requesting the bank account information from the Consumer.
4.13 The SELLER does not keep the stocks of all the products put on sale on huqqa.com. The ordered products are produced when deemed necessary. However, it may not be possible to manufacture the ordered products that are out of stock for miscellaneous reasons. All orders are subject to availability in the stocks. If there is a supply shortage or the product is no longer in stock, the SELLER reserves the right to inform the customer about the substitute products in a similar or different category and value that it may order. If the customer does not want to order substitute products, the SELLER returns the amount that s/he has paid for the undesired substitute product to the BUYER.
The BUYER has the right to withdraw from the contract within 14 (Fourteen) days without any justification.
Per the Distance Contracts Regulation, the right of withdrawal (right of cancellation and return) cannot be exercised for customized products depending on legal conditions. Furthermore, the SELLER has no right to withdrawal from all product groups and customized products.
In the contracts concerning the performance of the service, the period of the right of withdrawal commences on the day when the contract is concluded; and in the contracts concerning the delivery of goods, it commences on the day when the consumer or the third party determined by the consumer receives the goods. However, the consumer may exercise the right of withdrawal within the period starting from the conclusion of the contract to the delivery of the goods.
The delivery of the goods by the SELLER to the carrier is not rendered as the delivery to the consumer.
In contracts where the delivery of goods and the performance of services are done together, the provisions of the right of withdrawal concerning the delivery of goods are applied. The products returned by exercising the right of withdrawal are subject to expertise and thus, the return control process is initiated.
b) The products intended to be returned within 10 (ten) days from the submission of the request for exercising the right of withdrawal shall be returned to the SELLER completely and undamaged, together with their boxes, packages, certificates, gift products and accessories, and gift certificates, if any. If any of these materials are not sent or damaged, the return process is completed by deducting the cost of the material from the refund amount although this is caused by the courier company. The BUYER shall get in contact with the SELLER and learn which procedure to be followed for these actions.
The product price is returned to the BUYER within 14 (fourteen) days following the receipt of the request for exercising the right of withdrawal to the SELLER.
a) Contracts concerning goods prepared in line with the demands or personal needs of the consumer. For this reason, the products which are presented on the website but customized at the request of the BUYER, or special orders which are presented on the website, or the products on which changes have been made in line with the request of the BUYER after the delivery of the ordered product to the BUYER and which have been manufactured specially in line with the special requests of the customer, and the products whose gelatins have been opened, are not within the scope of the products for which right of withdrawal cannot be exercised.
b) Contracts concerning goods or services whose prices change depending on fluctuations in the financial markets and are not under the control of the SELLER or the provider.
d) Contracts concerning the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; and the delivery of those whose return is not appropriate in terms of health and hygiene.
e) Contracts concerning goods that are mixed with other products after delivery and cannot be separated due to their nature.
f) Contracts concerning books, digital content, and computer consumables offered in the material environment if the protective elements such as packaging, tape, seal, package have been opened after the delivery of the goods.
g) Contracts concerning the delivery of periodical publications such as newspapers and magazines, excluding those provided under a subscription contract.
h) Contracts concerning accommodation, transportation of goods, car rental, food, and beverage supply, and leisure activities for entertainment or rest, which must be made on a certain date or period.
i) Contracts concerning services performed instantly in the electronic environment or intangible goods delivered to the consumer instantly.
j) Contracts concerning services started to be performed with the approval of the consumer, before the expiry of the right of withdrawal.
k) The products delivered to an address outside the Turkish Customs Area as a result of the buyer’s declaration concerning an overseas delivery address are not within the scope of return. All other expenses such as customs costs, extra transportation costs, etc. that may occur in the delivery country shall be borne by the person who has placed the order.
If the products sent overseas are not delivered to the BUYER and are sent back to the SELLER, the shipping cost will not be refunded to the person who has placed the order and will not be sent back free of charge.
If the customs processes of the BUYER’s order are not cleared and the product can be destroyed, detained, etc. within the customs practices of the relevant country, the SELLER is not responsible for this situation and the order amount is not refunded.
If the BUYER has a complaint about his/her order and/or the product subject to his/her order and/or any aspect related to his/her order, s/he can make his/her complaints to the SELLER via the aforesaid contact information. The complaint applications submitted will be recorded, evaluated by the authorized departments, and tried to be resolved, and a response will be given within the shortest time. In addition, the BUYER can make his/her applications for his/her complaints and objections to the arbitration committee for consumer problems where s/he has purchased the relevant good or service or where s/he resides, within the monetary limits determined by the T.R. Ministry of Customs and Trade in December every year.
Bakırköy Courts and Execution Offices are authorized to settle the disputes arising from the implementation of this contract.
Our company protects consumer rights and prioritizes after-sales customer satisfaction. Any dissatisfaction with the products that you have purchased and all kinds of problems related to the production are carefully evaluated and resolved within the shortest time. You can find the product return conditions necessary for us to render service to you better and faster below; If any of these requirements are not fulfilled, the product returns are not accepted.
b- The product to be returned shall be delivered as received completely and undamaged with its standard accessories within 14 days.
b- If the invoice of the product that you want to return has been issued in the name of the company, it shall be sent with the return invoice issued by that company. A return invoice shall be issued.
If the products received by our Quality Assurance department are delivered per the return requirements, the refund of the product amounts will be put into the process on the day when the product is received by us. The time for reflection of the refund into your account is at the discretion of your bank.
The product to be returned can be received only by the contracted courier companies. Apart from that, the return and transportation costs of the products that are received by any courier company will not be accepted.
- The return of products of which original box/packaging has been damaged (e.g. products on which courier tag has been put on the original box and which have been taped with a courier packing tape are not accepted) and which have lost their ability to resell and cannot be purchased by another customer, are not accepted.
- You must send the original invoice (all copies you have) and a petition indicating the reason for the return, along with the product you want to return.
- If the product(s) you want to return is defective, the courier fee is borne by our company. In this case, you must send them to contracted couriers. In other cases, the courier fee will be borne by you.
Our valued customers, you can cancel your orders that you have placed wrong or for which you have exercised the right to withdraw. Sometimes, delays may occur in checking emails due to the workload density. There is a possibility that the product has been already shipped. If the product is not shipped in the cancellation process, the entire fee will be refunded through the mode of return that you have used to make the transaction. If the product has been shipped, the courier fee or fees will be deducted and returned.
Q Food Beverage Gıda Işletmeleri Sanayi ve Ticaret A.S. (‘’Q Food’’), Huqqa Gıda Işletmeleri Sanayi ve Ticaret A.S. (‘’Huqqa’’) and Huqqabaz Gıda Işletmeleri Sanayi ve Ticaret A.S. (‘’Huqqabaz’’) (jointly ‘’Q Food Group’’) value your privacy and the security of your data. Therefore, we have prepared this Privacy Policy to inform you about what data we collect, the purposes of data collection, and your rights concerning your data.
This Privacy Policy is only applied to https://huqqa.com, https://huqqabaz.com, https://qfoodbeverage.com, https://themarketbosphorus.com, and https://qurabiye.com (‘’our websites’’). If you do not accept this Privacy Policy, you should not continue to use our website.
The content on our website may contain links to third-party websites and our Privacy Policy is not applied to these websites. We do not assume any responsibility for these websites. Before sharing your data with third-party websites, you should read their privacy policies.
We store your data such as phone number, address, credit card, and bank account information that you directly share with us during the process of purchasing products from our websites online.
We use the data you provide directly to us to send newsletters to you, to create and maintain your user account, to use the features on our website, to sell and supply products, to issue invoices, and to provide after-sales services concerning these. The legal grounds for this use are your consent, the conclusion, and execution of a contract, our obligation to fulfill our legal liabilities, the obligation of data processing for our legitimate interests, and expressly stipulated in the laws.
Your IP address is collected and stored to fulfill our legal obligation arising from Law No. 5651 on the Regulation of Internet Broadcasts and Prevention of Crimes Committed through Such Broadcasts
We retain the data that you share directly when subscribing, in our systems as long as your membership to our website continues.
The data you share directly when subscribing to our newsletter is retained in our systems until you unsubscribe.
We retain the data you share with us directly for online product purchases in our systems throughout the subscription period.
We do not share your data with third parties, except to respond to binding requests from official authorities and courts to fulfill our legal obligations.
Cookies are simple text files that are placed on your browser by websites to recognize your preferences and actions.
Our website is intended to be presented to persons at the age of 18 years or above, and you should not use our website unless you are at least 18 years old. If we become aware that we are processing personal data belonging to persons under the age of 18, we will delete this personal data immediately.
to demand information and their copies of your personal data have been processed,
to learn the purpose of the processing of your personal data and whether these personal data are used in compliance with the purpose,
to know the third parties to whom his personal data are transferred at home or abroad,
to request reporting of the rectification, erasure, or destruction of your personal data to third parties to whom your personal data have been transferred,
to object to the occurrence of a result against you by analyzing the data processed solely through automated systems,
to request compensation if you suffer a loss due to processing of your personal data unlawfully,
to request termination of processing of your personal data entirely or partially,
to request an electronic copy of your personal data processed and request transmission of these to someone else,
We can make amendments to our Privacy Policy at any time. We’ll let you know when we make any substantial changes.
Mailing address: Q FOOD BEVERAGE GIDA ISLETMELERI SAN. and TIC. A.S., HUQQA GIDA ISLETMELERI SAN. and TIC. A.S., HUQQABAZ GIDA ISLETMELERI SAN. and TIC. A.S.
Description and type, quantity, brand/model, color, sales price including taxes (unit x unit price) of the products are as follows.
The shipment will be delivered at the aforesaid address of the Buyer by the courier of the relevant courier company via the preferred or contracted courier company. If the buyer is not at the address at the time of delivery, it may be delivered to the janitor/manager or neighbor in the apartment, and even in such cases, the SELLER will be deemed to have fulfilled its obligation fully and completely. Thereby, the BUYER shall cover all losses arising from the buyer’s taking the delivery of product late or the expenses incurred due to the product waiting in the courier company and/or the return of the cargo to the SELLER.
The shipping Fee is 0.00 TRY and the shipping fee is added to the total amount of the order and if there is a charge, it is paid by the customer. It is not included in the product price. It is also shown on the invoice.
All information and commitments given to the BUYER concerning the product or service in this form are valid until the changes and publication of the product information, and after this day, the Seller notifies that the information and promises given in this form are not binding.
Following the delivery of the product in this form to the BUYER, the distance contract will end.
The BUYER has the right to withdraw by rejecting the goods within 14 days from the delivery of the product subject to the contract to himself/herself or the person/organization at the address specified. The product price is refunded to the BUYER within 7 days from the date of the consumer’s withdrawal notification to the seller. The withdrawal notification can be made by sending a notice to the email address info@huqqa.com.
The shipping cost of a returned product is borne by the SELLER if the BUYER has returned it with Yurtiçi Kargo, and by the BUYER if it is sent with a different cargo-courier. For overseas shipments, the shipping cost is borne by the BUYER.
Per the Regulation on Distance Contracts, the right of withdrawal (right of cancellation and return) cannot be exercised for the products which have been specially prepared for the person, depending on legal conditions. Furthermore, the right of withdrawal cannot be exercised on all customized products in all product ranges of the SELLER.
Within the above articles, we undertake that the consumer has the right to withdraw from the contract by refusing the goods or services within fourteen days from the date of receipt of the goods or the signing of the contract without assuming any legal or criminal liability and without stating any reason, and we undertake to accept return of the goods from the date when the withdrawal notice is received by the seller or supplier.
To conduct the return procedures per the general communique of the tax procedural law no. 395, the relevant return sections of the invoice that we have sent to you, must be filled in completely and signed, and sent back to us with the product.
In case of any customs charges per the Customs regulations of the relevant country for overseas shipments, the relevant customs clearance and other charges are not borne by the SELLER. This charge is paid by the BUYER or the person(s) whom the BUYER designates to receive the order. The customers do have not the right to withdrawal from products that are not received from the customs in any way. If the customs processes of the BUYER’s order are not cleared and the product can be destroyed, detained, etc. within the customs practices of the relevant country, the SELLER is not responsible for this situation and the order amount is not refunded.
The BUYER can forward his/her requests and complaints to the SELLER via the contact information on the website.
Applications concerning the complaints and objections of consumers can be made to the arbitration committee for consumer problems where s/he has purchased the relevant good or service or where s/he resides, within the monetary limits determined by the T.R. Ministry of Customs and Trade in December every year.
It is required to apply to the district consumer arbitration committees in disputes which are valued below SEVEN THOUSAND AND FIVE HUNDRED FIFTY Turkish Lira and to provincial arbitration committees the provinces with metropolitan status in disputes which are valued between SEVEN THOUSAND AND FIVE HUNDRED FIFTY Turkish Lira and ELEVEN THOUSAND AND THREE HUNDRED THIRTY Turkish Lira. No application can be made to the consumer arbitration committees in disputes valued above these.
The consumer arbitration committees are obliged to accept the applications made to them to take the necessary action.
The applications can be made to the consumer arbitration committee where the consumer resides or where the consumer transaction has been made. Where there is no consumer arbitration committee, the aspects such as where the applications will be made and which consumer arbitration committee will give an order on these applications, are determined by the regulation.
The information specified in this Preliminary Information Form is provided for commercial purposes per the distance communication tools used and, in a way, to protect minors and adults who cannot distinguish or who are limited, within the framework of good faith principles.
After this Preliminary Information Form is read and accepted by the BUYER in an electronic environment, the stage of concluding a Distance Sales Contract will be started.
The website https://www.huqqa.com  and all documents on this website are the property of the COMPANY. These documents cannot be copied or reproduced except when necessary for being displayed on the online system. Notwithstanding the foregoing, you can print out the website pages for your personal use. Regardless of the aforesaid general principles, the COMPANY can allow for downloading wallpapers, screen savers, and other programs from the site. The user assumes all kinds of legal liabilities arising from all kinds of uses which may breach the intellectual and industrial rights concerning the documents on this website. 
If you want to create a link with the website, this link shall be directed to the homepage of https:// www.huqqa.com. [https://www.huqqa.com]
Although the COMPANY has taken measures to ensure that the website is free of viruses and similar software within the bounds of possibility, the user is obliged to supply his/her own virus protection system and provide the necessary protection to ensure the ultimate security. In this context, the user hereby accepts that s/he is responsible for all errors that may occur in his/her own software and operating systems and the direct or indirect consequences of these due to his/her website http://www.huqqa.com.
All kinds of prices, information, images, explanations, and news (hereinafter referred to as ‘’information’’) on the website http://www.huqqa.com are only for promotional and information purposes. The user cannot claim that the ‘’information’’ on the website is incorrect or s/he has suffered a loss based on this information. When the user intends to take action based on the information, s/he accepts that s/he is obliged to obtain the final and reliable information from the COMPANY and that the COMPANY has no responsibility if the information published on the website is not up-to-date.
The COMPANY reserves the right to change the content of the site at any time, to change or terminate any service provided to users, and to delete the user information and data registered on the website http://www.huqqa.com at its sole discretion. Although the COMPANY has taken every measure to ensure that the website is error-free, it does not give any guarantee concerning the errors that occur or may occur on the website.
If the service charge information is provided on the website http://www.huqqa.com, the relevant information is valid on the date of the last update. We kindly request you to get in contact with the COMPANY for final information concerning services and reservations. In this context, the COMPANY declares that the information on the website (unless otherwise expressly stated) is not an offer for rending service and does not constitute a commitment on behalf of the COMPANY.
If a criminal complaint or an official investigation request is received from the official authorities and/or it is determined that the user has committed any electronic sabotage or attack that will prevent the operation of the COMPANY’s systems or change their operation, the COMPANY has the right to investigate the user’s identity information and notify the legal authorities.
The COMPANY assumes the responsibility of ensuring the security of the COMPANY’s website and all its subsites and other information systems. Any damage to the systems by scanning for the detection of vulnerabilities in websites and other information technology systems for commercial, well-intended, or other purposes, and exploiting the vulnerabilities that can be detected and any activity such as leaking information, etc. are illegal. In case of such activities, sanctions may be imposed per Law No. 5651 on Regulation of Publications on The Internet and Combating Crimes Committed By Means of Such Publications. In case of such attempts, the COMPANY reserves the right to initiate legal actions with the data collected under the law regarding the type and time of attack and attacker and to demand fines or imprisonment as a result of this legal action.
In some cases, non-personal information may be collected. Examples of this type of information are the type of internet browser you use, your operating system, and the domain name of the website through which you have accessed our site with a link or an advertisement.
Our company integrates personal data obtained from online and offline sources in compliance with the relevant legislation into internet-based platforms. Our company uses this data to conduct necessary data analytics studies by the business departments to benefit its customers from the products and services offered by our company, to customize the products and services offered according to the usage habits and needs of the customers and thus, recommend them to the customers and/or to analyze them for the companies/brands with which we make cooperation and thus, provide customized advertisements, campaigns, and other benefits. In this direction, it also utilizes data management platforms and similar digital advertising platforms and technologies to be able to advertise with the target audience and/or provide a target audience to the advertisers’ digital advertising projects. For the management of these platforms, cooperation can be made with different companies within the framework of certain contracts, and thus, support can be taken from various companies in operational processes.
The User(s) accept(s) and declare(s) that there may be links on the website allowing access to another website or content, the control, accuracy, or adequacy of these is not related to the COMPANY and the COMPANY does not support these sites in any way or guarantee the accuracy of the information contained on these sites and does not assume any responsibility for the contents contained in these sites, and the COMPANY or any group company or their employees, managers, authorized persons or institutions has no any legal or penal responsibility for the use of these sites and/or their contents or the results of decisions taken based on these contents, and for material or immaterial, positive or negative or possible damages or expenses s/he has suffered since s/he has not read the terms of use of the website or has read but not acted under these terms, and that the COMPANY has not guaranteed the accuracy and/or adequacy of the information given on the website.
The User(s) accept(s) and declare(s) that there may be any text, information, comments, opinions, news, images, pictures, figures, charts, and other materials belonging to the COMPANY or a third party or organization on the website and the COMPANY has legal rights related to these materials per the Law on Intellectual and Artistic Works and these cannot be copied, modified, reproduced, published, sold or let somebody use or intervened to these without consent of the COMPANY.
All logos, trademarks, and corporate emblems published on this site are protected under the provisions of Decree-Law No. 556 on the Protection of Trademarks. The logos cannot be copied or used in any way. The User(s) accept(s) and declare(s) that the COMPANY or any affiliate group company or their employees, managers, authorized persons, or institutions have no legal or penal responsibility for the use of any information to be obtained due to the inclusion of the COMPANY logo or the pages of the website on another website in any way, or any content uploaded to the website by third parties or visitors, or any content that does not result in the use of the internet within the framework of general practices.
The COMPANY has the right to change, renew or cancel any article of the Terms of Use and Cookie Policy on the website http://www.huqqa.com without notice. Any provision changed, renewed, or canceled will take effect for all users at the date of publication.
Cookies are small text files or information that web pages (webserver) save on your computer or mobile device (such as smartphone or tablet) via browsers during the visit of webpages.
In particular, acquiring information about how often, for how long and to which pages the users access web pages has importance for the owners of the web page as well as leading our strategic planning.
For Internet Explorer users, you can use the ‘’Options/Internet Settings/Privacy/Settings’’.
For Firefox users, you can use the option “Tools/ Options/ Privacy/ Cookie acceptance method/ Until Firefox is closed”.
As Q Food Beverage Gıda Işletmeleri Sanayi ve Ticaret A.S. (‘’Q Food’’), Huqqa Gıda Işletmeleri Sanayi ve Ticaret A.S. (‘’Huqqa’’) and Huqqabaz Gıda Işletmeleri Sanayi ve Ticaret A.S. (‘’Huqqabaz’’) (jointly ‘’Q Food Group’’), we process the identity, contact, customer transaction information and all other personal data of our customers, who have contacted us via Whatsapp Order Line and submitted to us, limited for the purposes for ensuring the customer satisfaction;
ii. To confirm the contact and determination of the number of orders for statistical purposes,
iii. To carry out the information consultancy service provision process of our institution,
These personal data are not shared with third parties, except for our overseas business associate Whatsapp and authorized public institutions.
This personal data are processed automatically through a relevant platform based on the legal ground of ‘’being necessary for processing the personal data of contract parties provided to be directly limited to the conclusion and execution of a contract’’ and ‘’being compulsory for the legitimate benefit of the data controller provided not to damage the fundamental rights and freedom of the concerned person’’ and with explicit consent per Article 5 of the Law on the Protection of Personal Data (‘’Law’’).
You can fill in the ‘’Concerned Person Application Form’’ that you can find on our website and thereby, submit your application concerning your requests within the scope of Article 11 of the Law stipulating the rights of the person concerned via your email address registered in our system to info@qfoodbeverage.com for Q Food, info@huqqa.com for Huqqa, and info@huqqabaz.com for Huqqabaz or through a message with a mobile signed or e-signature, or in writing to our address; Yenibosna Merkez Mahallesi Sedir Sokak No: 7 PK: 34197 Bahçelievler/Istanbul.

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