4 19

Reviews to Miss Istanbul Hotel & Spa

684

Reviews to Miss Istanbul Hotel & Spa

****
The hotel is very well located near the center, 5 min from ayasophia and sultan ahmed mosque, 2 min from the metro and a few minutes from topkapi museum, it's perfect. The service is good and the staff are friendly and helpful. It's my 2nd time in this hotel and it didn't change too much but unfortunately it's my first time during radaman. So for Muslims during Ramadan: I was disappointed for the shur they told us there would be shur and after 4 am there was almost nothing a mini plate with cheese, 2 cherry tomatoes and 3 slices of dried cucumbers and dry bread from the day before and sometimes you had to wait because there was not enough plate prepared, the person who works did his best. I would have preferred them to say that they don't do the shur so that we could look elsewhere in advance. It's better than depending on them and being reassured that they'll prepare it and in the end we find almost nothing. Especially since they know that customers will be spending the day fasting.
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****
Overall was ok, but the parking was misleading. On booking first it was written the parking is included. When we arrived first night we parked the car in front of the hotel and they said we need to move it to a car park by 10am. At 9am we had a call from reception to move the car so we had to be quick because they said the police is here. We moved it to a car park and they said we will sort it at checkout. When we checked out the price was €40 for parking. They said to me everything is written on booking. Then when I checked it again was written €15 for 24 hours. So why for 48 hours we paid €40?
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*****
Big thank you to Ufuk and whole reception team! Thanks for an amazing stay, nice surprise and cake for the birthday girl 🎂🤗. We brought home very good memories. I highly recommend, nice hotel and spa, very good breakfast!!
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***
Nearly impossible to get a good night’s sleep here - the walls are thin. I could hear noise from the street outside from the 2nd floor, and I could hear both of the neighboring rooms as well as noise from the hallway. I stayed here for 5 nights, and only slept well 1 night when it was oddly quiet. I only paid about $100 usd per night, so that’s why I’m giving it 3 stars: the price is reasonable. Although I was tempted to leave and go to DoubleTree Hilton next door. Also, the fire alarm flashes a bright light every few seconds. Apparently this is normal but I have not seen such a reoccurring disturbance in any other hotel before. People seemed to like the breakfast but I eat healthy so I did not. There was no Greek yogurt, cream cheese, peanut butter… Everyday there were chicken nuggets, too much white bread, sausage, desserts for breakfast. The only things I ate each day were eggs, potatoes, cucumbers, carrot, and fruits (they had tangerines and apples. They sometimes had bananas). They do have a nice sauna downstairs and hamam.
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*****
Beautiful hotel!! Excellent service. I would recommend it if you have the opportunity. Rooms are a bit small. Had a two bedroom room but I'm not complaining.
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*****
We verbeleven van 4 tot 8 januari. We waren met 6 en hadden twee kamers. Hotel is heel mooi en schoon. Ze poetsen elke dag je kamer en ze zijn heel vriendelijk. We genoten van de turkse bad. Ze hebben het voor vrouwen en ook eens gezamelijk. Zeker een aanrader. Ontbijt en spa inbegrepen.
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*****
Pool area really nice. Little kids pool which is nice and warm my 4 year old loved. Family room very spacious Staff friendly Amazing breakfast large variety for everyone ( unless allergies as nothing labeled) Little supermarkets available opposite the hotel which is convenient Lots of restaurants nearby Tram is around the corner and can use the istanbul travel card to get around Scales to weigh luggage in reception which came in very handy Disliked · We had 2 rooms and an economy double room and the economy double room is actually tiny. Had to ask for a different room which the hotel provided as they had capacity however not sure what would have happened if they didn't. Just be careful when booking and ensure right room selected A really bad smell coming from thr bathroom in thr family room. The staff tried to help but they were fully booked and only family room available that was not accessible by lift so we had to make do with the bad smell Nd keep the window open. Other than this everything else perfect
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***
Staff were not as nice as you would expect. The Spa is amazing. The ground floor rooms are very dark and no natural light. Clean hotel, location is perfect. I would recommend this simply for the facilities and location. 5-10 minutes from AyaSophia.
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*
-No parking option. Paid parking 10-20 euros per day at private spots. Reception claimed no other hotels have either but ive seen some hotels providing it. -Economy room, low cealing, toilet is flushing by itself periodically, no windows, door is problematic and shaking by other rooms shutting door, all the noise and conversations of people from corridor is easily heard, the door doesnt have isolation so light comes to the room all the time. Couldn't really rest comfortably. -Good location, great staff, good enough breakfast, clean but nothing else.
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****
Amazing hotel, amazing service by housekeeping staff, great food from kitchen team. As stated clearly economy rooms were small and window without any view. But only problem i faced was centralized air conditioning with only heating, which caused issues in night.
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*****
Amazing! Such a good hotel with very friendly stuff! We were there in January so it wasn’t very busy. The pool and spa facilities are great and you feel so relaxed. Breakfast is huge and you can be full all day. They clean the rooms every day and the location is very central
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*
The customer service provided by the hotel was exceptionally poor. Despite having a confirmed reservation, they inexplicably canceled it without providing any legitimate justification. Furthermore, when approached for assistance, their customer service team displayed a lack of cooperation and refused to explore any options for reinstating the reservation. This experience was undeniably dreadful and left a lasting negative impression. In this review, I aim to express my experience and seek assistance from the Hotel staff to reactivate my reservation.
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**
Pros: 1. Comfy mattress 2. Good shower 3. The bell boy they have for the day shift is helpful (unlike the night shift bell boy who was the polar opposite) 4. Good transport links and close to a lot of must visit areas 5. Water bottles provided in rooms and replenished daily Cons: 2. We were four adults and were given a hotel room for 3 people. We know this because, for every night we stayed there, housekeeping gave us 3 towels and 3 waters. 3. Breakfast was poor and lacked variety - you have to pay separately for an omelette and, for those with a sweet tooth for breakfast, you have the choice of dinner time desserts and almost rotten looking uncut fruit. 4. No iron and you are not told about this upon arrival. You have to go across the road to get your ironing done and they take cash only. 5. Walls are thin, you can hear people chatter in neighbouring rooms and their showers being used. 6. We paid 500 Turkish dollars to arrive at the hotel from Istanbul airport. When we were returning to Istanbul Airport, we asked the night shift bell boy to call us a taxi. When we queried how much it was he said around 1000 Turkish dollars. When we said we paid 500 to get here, he accused us of lying and said he lives here and there is no way we paid only 500. In hindsight, we probably only paid so little because the taxi driver was going that way but it was very unprofessional to call us liars. Anyway, we weren't surprised by his disgraceful attitude given our below experience with him upon our first arrival to the hotel. 7. We first arrived at the hotel at close to 6am and, understandably, weren't allowed to check in early. The front desk man agreed to let us sit in the empty lounge area until some local shops opened for us to kill time. Not once were we offered a drink and when we were resting our eyes in the EMPTY dimmed lounge, the bell boy switched the lounge lights on fully after 5min and said we cannot sleep there. 8. Surrounding area is full of shops just looking to rip you off (besiktas, kadikoy and istiklal avenue
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*****
Very nice hotel well located. It has a good range of services and the overall pricing is more than affordable for the quality. The staff is greatly helpful. Big thanks to Lifuk and his team for the warm welcome
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*****
Amazing fuss free hotel in a prefect location. Made our trip to Istanbul very pleasurable. Loved their Spa. We stayed in it for very long especially their Hamam. Their attention to detail made us all so happy. They sent a cake unexpectedly to our room for my sons 13th birthday... they probably saw it on his passport - sweet gesture . Breakfast could have more options for warm eggs as in Europe we aren’t used to the Turkish breakfast and would have liked more egg options . As a family of 4, 2 adults one 13 and one 19 year old we all rate it high!! Walk to the Blue Mosque and the markets was so easy. I asked for the balcony room. We could have don’t without the balcony as the view and the upkeep of the balcony was not very great.
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*****
Lovely hotel with friendly staff especially the employee ( Ufuq). He was very helpful, respectful and friendly. We stayed there for five nights. Safe and great location that is close to almost everything like Gulhane park, restaurants, Hafiz Mustafa, sea and main streets. Breakfast has good variety. However, some of the vegetables ( cucumbers for example) were not replaced with fresh ones for three days. Room was clean. Bathroom was spacious. Sometimes the toilet has bad smell. House keepers will not clean your room/bathroom well if you do not give them a good tip. Otherwise, I do recommend this hotel 👍🏽….
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*****
I stayed for 2 nights at this lovely hotel. The reception area was nice, and the staff were helpful. The breakfast was excellent with plenty of options. The location is superb, just a few steps from the tram, mermary, and within easy walking distance to major historic tourist sights like Blue Mosque and Hagia Sophia. Despite being in a relatively calm area of Istanbul, it's close to many attractions and public transport options. However, the walls are thin, and I could hear noise from neighboring rooms, and the hallway. Additionally, the airport transport is expensive. Overall, due to its prime location and excellent breakfast, I definitely recommend staying here.
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*****
Met een vriendinnengroep van 11 drie nachten in Miss Istanbul verbleven. We hadden vijf kamers. Personeel is heel vriendelijk en behulpzaam. Kamers zijn netjes en voorzien van alle benodigdheden. Mooi hotel op een super locatie. Wij waren allemaal echt tevreden en hopen dit hotel nogmaals te kunnen bezoeken. Aanrader!
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*****
Lovely hotel. Reception area was nice and staff were helpful and friendly. Rooms were spacious, bathroom as well. Room had a kettle with coffee. We had a family room with no views. Breakfast was really good with lots of options. Excellent location with tram just few steps away. Definitely recommend staying here
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